Your main tasks be:
- Call on incoming requests via telephony;
- Find out information about the client’s child by asking a series of questions;
- Choose the best educational program for a child and present it on a phone call or on a Zoom meeting using presentation;
- Maintain communication with the client at all stages of the collaboration: from first call to getting payment and transferring lead to Support Department;
- Make notes on all information about clients and children and their messages in a simple CRM system;
- And sell a lot, of course :-)
Requirements:
- Knowledge of basic sales techniques and ability to use them (e.g. AIDA, SPIN);
- Excellent literacy in Spanish language;
- Excellent communication skills and desire to provide service, a smile in the voice;
- Ability to listen, hear and understand the client and his needs;
- Ability to work with objections;
- Computer or laptop with high speed internet, room with no background noise;
- Average computer use;
- Minimum proficiency in Google Spreadsheets / Excel, Google Docs / Word;
- Good if you have experience with amoCRM and telephony use;
- Willingness to quickly dive into the product, proactivity;
- Desire to grow and develop as a specialist.
What do we offer:
- Enthusiastic friendly team and ability to work in the international environment;
- Remote work;
- Competitive salary + bonuses;
- Employment under a contract for a US legal entity;
- Opportunities for career development and professional learning.
Respond
Write a few words about yourself and attach a resume in any format. And we will contact you promptly :)